{"id":2087,"date":"2018-10-24T11:12:12","date_gmt":"2018-10-24T11:12:12","guid":{"rendered":"https:\/\/ld-wp73.template-help.com\/woostroid2\/default\/?page_id=2087"},"modified":"2023-01-26T13:43:56","modified_gmt":"2023-01-26T13:43:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/victormudhe.com\/us\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Shopping Information<\/h2><\/div><\/div>

Payment Information<\/h2><\/div><\/div>

Orders and Returns<\/h2><\/div><\/div>\n \t\t\t <\/div>\n\t\t\t
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SHIPPING METHODS\u00a0\u00a0<\/b><\/span><\/p>

VICTOR MUDHE’S PROVIDES <\/span>FREE SHIPPING FOR ORDERS OVER \u20ac200.\u00a0<\/b><\/span><\/p>

THE WINDOW FOR ORDER PROCESSING IS NOT INCLUDED IN THE SHIPPING TIMES, WHICH ARE NOT\u00a0 GUARANTEED.\u00a0<\/span><\/p>

SHIPPING FOR <\/span>PORTUGAL AND SPAIN <\/b>WILL BE VIA <\/span>MRW<\/b>. THE SHIPPING PRICE FOR MAINLAND PORTUGAL\u00a0 AND SPAIN IS <\/span>\u20ac6.3 FOR ORDERS UNDER 5KG<\/b>.\u00a0<\/span><\/span><\/p>

SHIPPING OF ALL ORDERS OUTSIDE MAINLAND PORTUGAL AND SPAIN WILL BE VIA <\/span>FEDEX.<\/b><\/span><\/p>

SHIPPING PRICES ARE AS FOLLOWS:<\/span><\/p>

PLEASE CHECK THE FINAL PRICES IN CHECKOUT.<\/span><\/p><\/div>

PAYMENTS\u00a0<\/b><\/p>

When you use our Services to make a purchase, you give us or our third-party payment processor\u00a0 permission to charge your payment method for that purchase (plus any applicable taxes and other fees that\u00a0 may be incurred by or in connection with it). You are in charge of providing a legitimate payment method\u00a0 and paying all fees on time. At checkout, you must pay in the currency of your choice for all costs, fees,\u00a0 taxes, and other charges. You will be required to enter standard billing information, such as your name,\u00a0 billing address, and credit card details, when you begin a purchase transaction through the Services. Before\u00a0 completing your transaction, you might also be asked for more details to confirm your identity. The terms\u00a0 and conditions of the third-party payment processor you use to complete the transaction are applicable to\u00a0 your payment.<\/span><\/p><\/div>

ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELED. PLEASE ALLOW 1 BUSINESS DAY FOR\u00a0 ORDER PROCESSING, PENDING PRODUCT AVAILABILITY, AND PAYMENT VERIFICATION. BEFORE FINISHING\u00a0 THE CHECKOUT PROCESS, PLEASE VERIFY THAT ALL ORDER DETAILS ARE CORRECT.\u00a0\u00a0<\/span><\/p>

VICTOR MUDHE DOESN\u2019T SHIP ON WEEKENDS OR MAJOR HOLIDAYS.\u00a0<\/span><\/p>

EVEN AFTER A REQUEST HAS BEEN PLACED, ITEMS COULD BECOME UNAVAILABLE DUE TO HIGH DEMAND.\u00a0 IN THIS SCENARIO THE AMOUNT ORIGINALLY PAID WILL BE REFUNDED USING THE ORIGINAL PAYMENT\u00a0 METHOD. PLEASE GIVE THE REFUND 3-5 BUSINESS DAYS TO APPEAR ON YOUR BANK STATEMENT.\u00a0<\/span><\/p>

AFTER YOUR ORDER IS PLACED, YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL. CHECK YOUR\u00a0 SPAM EMAIL FOLDER IF, AFTER A FEW MINUTES, YOU DO NOT SEE THE ORDER CONFIRMATION.\u00a0<\/span><\/p>

OUR SECURITY TEAM REVIEWS EVERY ORDER, AND WE RESERVE THE RIGHT TO CANCEL ANY ORDER AT ANY\u00a0 TIME.\u00a0<\/span><\/p>

YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ONCE OUR\u00a0 FULFILLMENT TEAM HAS PROCESSED YOUR ORDER.\u00a0<\/span><\/p>

DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS, ORDER SHIPPING DELAYS MAY\u00a0 OCCUR.\u00a0<\/span><\/p>

P.O. BOX, APO, OR FPO ADDRESSES ARE NOT ELIGIBLE FOR SHIPPING BY VICTOR MUDHE. ALL ORDERS WILL\u00a0 BE CANCELED IF THE ADDRESS IS A P.O. BOX, APO, OR FPO.\u00a0<\/span><\/p>

SHIPPING TO OTHER ZONES\u00a0<\/b><\/p>

IF YOU NEED HELP ESTIMATING SHIPPING COSTS TO A ZONE OUTSIDE OF THOSE MENTIONED ABOVE, FEEL\u00a0 FREE TO CONTACT US.\u00a0\u00a0<\/span><\/p>

RETURNS\u00a0\u00a0<\/b><\/p>

VICTOR MUDHE PROVIDES FREE SHIPPING FOR RETURNS. PLEASE VISIT OUR WEBSITE TO START A RETURN\u00a0 OR EXCHANGE. WITHIN 14 DAYS OF THE ORDER DELIVERY DATE, VICTOR MUDHE CURRENTLY ALLOWS\u00a0 RETURNS AND EXCHANGES. ALL RETURNED ITEMS NEED TO HAVE ALL ORIGINAL TAGS ATTACHED, BE\u00a0 UNWORN, UNDAMAGED, AND UNWASHED. ANY RETURN MUST INCLUDE THE ORIGINAL INVOICE. THE\u00a0 PROCESSING OF YOUR RETURN COULD BE DELAYED IF YOU DO NOT DO THIS.\u00a0<\/span><\/p>

DEPENDING ON THE AVAILABILITY OF THE PRODUCT, EXCHANGES MAY BE MADE FOR A DIFFERENT SIZE OR\u00a0 COLOR OF THE ORIGINAL STYLE ORDERED. PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW\u00a0 ORDER FOR THE PREFERRED STYLE IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE.\u00a0 ONLY ONE EXCHANGE SHIPMENT WILL BE PAID BY VICTOR MUDHE.<\/span><\/p>

3-5 BUSINESS DAYS AFTER ARRIVING AT OUR FACILITY, RETURNS ARE PROCESSED. THIS TIMEFRAME COULD\u00a0 EXTEND DURING PEAK PERIODS. IT MAY TAKE UP TO 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO\u00a0 APPEAR ON YOUR BANK STATEMENT, DEPENDING ON YOUR PAYMENT PROVIDER.\u00a0<\/span><\/p>

THE ITEMS WILL BE RETURNED TO YOU IF VICTOR MUDHE DETERMINES THAT ANY OF THE PRODUCTS ARE\u00a0 NOT IN THEIR ORIGINAL CONDITION. IF SO, NO REFUND OR EXCHANGE WILL BE GRANTED.\u00a0<\/span><\/p>

support@victormudhe.com <\/span>IS THE BEST WAY TO REACH CUSTOMER SERVICE IF YOU HAVE ANY QUESTIONS.\u00a0<\/span><\/p><\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Shopping Information Payment Information Orders and Returns SHIPPING METHODS\u00a0\u00a0 VICTOR MUDHE’S PROVIDES FREE SHIPPING FOR ORDERS OVER \u20ac200.\u00a0 THE WINDOW FOR ORDER PROCESSING IS NOT INCLUDED IN THE SHIPPING TIMES, WHICH ARE NOT\u00a0 GUARANTEED.\u00a0 SHIPPING FOR PORTUGAL AND SPAIN WILL BE VIA MRW. THE SHIPPING PRICE FOR MAINLAND PORTUGAL\u00a0 AND SPAIN IS \u20ac6.3 FOR ORDERS […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/fullwidth-content.php","meta":{"footnotes":""},"class_list":["post-2087","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/pages\/2087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/comments?post=2087"}],"version-history":[{"count":9,"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/pages\/2087\/revisions"}],"predecessor-version":[{"id":13212,"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/pages\/2087\/revisions\/13212"}],"wp:attachment":[{"href":"https:\/\/victormudhe.com\/us\/wp-json\/wp\/v2\/media?parent=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}